Thank You For Your Support

Thank You For Your Support

On Saturday 10th September 2022 I completed the 25K Thames Bridges Trek to raise funds for two amazing local charities. I, first of all, want to start by saying a huge ‘Thank You For Your Support’ to every single person who donated, supported, retweeted, liked, clapped, and wished me luck. I certainly could not have … Read more

Belbin Project Management Roles

Belbin Project Management Roles

Belbin Project Management Roles are 9 roles defined by Dr Raymond Meredith Belbin, a UK researcher, and Management Consultant. Plants Plants are independent, clever and original. However, they are often weak in ‘connecting’ with other people – weak in communication. Plants are often innovators and inventors and can be highly creative. They like to work … Read more

Reduce food waste and save money

Reduce food waste and save money

Every year the UK disposes of in excess of 7 million tonnes of excess food. Much of which has passed its ‘Best Before’ date but is perfectly good to still consume. Here is how you can help reduce food waste and save money. Food items in the UK carry a ‘Use By’ date or a … Read more

What is Data Mining?

What is Data Mining?

The phrase data mining is often referred to in conversation, sometimes made to sound like the silver bullet you have been looking for. But what is Data Mining? Data Mining is the process of discovering patterns, relationships, and other previously unknown information from large sets of data. The majority of Data Mining techniques are founded … Read more

Customer Success Spotlight – Customer Onboarding

Recently I was asked to contribute to Update AI’s Customer Success Spotlight – Customer Onboarding. I thought I would take the opportunity to share my overview here. Update AI – Customer Success Spotlight Depending on the organisation, the project, and the customer, as a CSM you may or may not have had some interaction with … Read more