Hi, I’m James Harding, a UK-based Technical Customer Success Manager. I am a certified Customer Success Manager (CCSM), a registered member of the Chartered Institute for I.T. (MBCS), and a member of the Institute for Engineering and Technology. Academically, I hold a Master’s degree in Data Analytics and Project Management, as well as a First-Class degree in Computing from Anglia Ruskin University.
Over my career so far I have had the opportunity to work with a diverse range of clients, from entrepreneurs and SMBs to large enterprises and Fortune 500 global organisations. My experience spans multiple industries and sectors, including SaaS, Internet of Things (IoT), Cloud, retail, manufacturing, global industry, premiership football teams, national sports teams, utility providers, household brands, finance and the amazing charity sector.
Published Articles by James Harding
Navigating the UK IoT Legislation (British Chartered Institute for IT)
Improve time to value through workshops (Customer Think)
Bill Shock can threaten your customer relationships (Customer Think)
Work Snaps
Let’s connect on LinkedIn.