How does marketing support Customer Success?

How does marketing support Customer Success?

I often describe Customer Success Journeys as being very much like a boat travelling down river. A river that has many stages, fast currents over rapids, slow straights, random boulders, changes in direction (from little meanders to u-turns) and with occasional choices in paths to take. The traveller understandably wants to get on in their … Read more

How Charity Shops are adapting to the impact of Covid-19?

How Charity Shops are adpating to the impact of Covid-19?

If you were able to join in on this #Charityhour discussion, thank you so much! Below you will find some additional information on ‘How Charity Shops are adapting to the impact of Covid-19’. Question 1 – E-commerce Training In July 2020 eBay launched ‘Charity Connect’, a free six month training course for charities on how … Read more