How to keep staff up to date with your organization’s Digital Transformation?

How to keep staff up to date with your organization's Digital Transformation?

Digital Transformation is changing the way organizations operate and largely for the better. Organizations are making better use of high-speed internet and the large range of SaaS offerings at their fingertips. The Covid-19 pandemic has given extra pace to the urgency to move to more digital and Cloud-based platforms. However, a problem is looming under … Read more

How to avoid bill shock with customer success?

How to avoid bill shock with customer success?

The phrase ‘Bill Shock’ was first coined in 2010 and described the reaction a person got when they received a mobile phone bill, much higher than they were expecting. In recent years with the increase of subscription and consumption based pricing, the phrase has migrated over to SaaS. But you can avoid bill shock with … Read more