James Harding 
Grounded theory is ‘the systematic discovery of theory from data as the concepts emerge and integrate’ (Glaser, 1992). The process is simple: start with open coding, move on to selective coding, then sorting and then map out the visualisation based on the theories derived from the data. Summary Grounded Theory is a qualitative research methodology … Read more
Visualisation tools are software programs designed to create interactive and engaging visualisations, charts, graphs, maps, and other forms of data visualization. These tools enable users to transform complex data sets into visually appealing and easy-to-understand representations that can be used for analysis, reporting, and decision-making. Visualisation tools can connect to a variety of data sources, … Read more
Belbin Project Management Roles are 9 roles defined by Dr Raymond Meredith Belbin, a UK researcher, and Management Consultant. Plants Plants are independent, clever and original. However, they are often weak in ‘connecting’ with other people – weak in communication. Plants are often innovators and inventors and can be highly creative. They like to work … Read more
The phrase data mining is often referred to in conversation, sometimes made to sound like the silver bullet you have been looking for. But what is Data Mining? Data Mining is the process of discovering patterns, relationships, and other previously unknown information from large sets of data. The majority of Data Mining techniques are founded … Read more
Recently I was asked to contribute to Update AI’s Customer Success Spotlight – Customer Onboarding. I thought I would take the opportunity to share my overview here. Update AI – Customer Success Spotlight Depending on the organisation, the project, and the customer, as a CSM you may or may not have had some interaction with … Read more
In 2022 many of the world’s most successful businesses cite their success on their capability to make quick data-driven decisions. But what does this mean? Why isn’t every business doing this? What are the common barriers to becoming a data-driven company? What is a data-driven company? In essence, a data-driven company is one that is … Read more