Would you download the UK Government’s Contact Tracing App?

Would you download the UK Government's Contact Tracing App?

With new trials of the UK Government’s Contact Tracing App proceeding on the Isle of Wight once again, I took to the internet to ask UK residents: “Would you download the UK Government’s Contact Tracing App? Personally I don’t think I would download the App. For me it is largely because I don’t trust the … Read more

How to avoid bill shock with customer success?

How to avoid bill shock with customer success?

The phrase ‘Bill Shock’ was first coined in 2010 and described the reaction a person got when they received a mobile phone bill, much higher than they were expecting. In recent years with the increase of subscription and consumption based pricing, the phrase has migrated over to SaaS. But you can avoid bill shock with … Read more

UK Shoppers turn to Amazon amid Covid-19 pandemic

UK Shoppers turn to Amazon amid Covid-19 pandemic

During the Covid-19 pandemic I found myself turning more and more to Amazon to purchase items rather than venturing to the supermarket. As well as purchasing electrical’s from Amazon, I found myself utilising Amazon for more home based items that I would usually have purchased at the grocery store. Items such as Batteries, Dvd’s and … Read more